Daryl Horton

Technical Writer, Information and Knowledge Manager

Books

Publishing News

For the latest publishing news, visit the publisher website: Abolitic

Problem Framing for Measurable Impact (PFFMI): Transforming IT Documentation

Stop reporting what you did; start demonstrating impact. The CI-Driven PFFMI framework transforms routine ITSM documentation into strategic value. Learn how to frame problems with measurable results, map your service ecosystem, and generate accomplishment statements that truly resonate with leadership. Unlock greater visibility, faster root cause analysis, and a more powerful voice for your IT team.

Frame Your Impact.

This title is available at

Amazon: https://amzn.to/4gi7CJS

Bio

About Me

With over 10 years of experience, Daryl is an expert in information and knowledge management who can simplify and organize information flows for any organization. He has a strong track record of using data analysis to uncover valuable insights and turn complex information into practical intelligence. With his excellent technical writing skills, Daryl can craft clear and concise documents that convey complex ideas effectively. He also has a flair for creative writing, using his skills to make technical information more appealing and captivating for a wide audience.

If you'd like to work with me, send a note to Daryl-Horton@outlook.com